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We are pleased to accept work from the UK or abroad, as long as the output is in English and our payment terms are agreed.

Written quotations will be provided on request, and a signed Booking Form is required before undertaking any project. 

Please note - If the client's original requirements change, we reserve the right after suitable consultation to amend the original quotation.

IB Editorial Services is part of IB Secretarial Services.  Payment can be made by cheque, payable to Irene Boston Secretarial Services.

PayPal is also accepted from overseas clients but the client is liable for all Paypal charges which will be added to the invoice. 

We reserve the right to charge interest on overdue amounts at the rate of 3% per month on the outstanding balance from the date of the invoice until the date of payment. If a cheque is returned by the bank, the client will be responsible for all bank charges resulting from the returned cheque.

For companies - an invoice will be submitted with the completed work. Payment is strictly due 14 days from the date of the invoice. 

For individuals - Payment of 30% of the total amount is due in advance as a deposit, with the balance payable on completion, and strictly 14 days from date of invoice. 

Please note we do not accept credit cards but we do accept payment via PayPal if preferred.   All invoices will be submitted in £ sterling and will be subject to any bank charges related to bank transfers. 

For bulk mailings the price includes printing, folding and stuffing envelopes but NOT the cost of postage. You may wish to put the envelopes through your franking system. However, if you require us to post everything for you, all postage costs must be paid in advance.

For telephone and internet research all telephone costs will be charged as necessary.

Please note final responsibility for proofreading errors in completed work (including manuscripts, dissertations) rests with the client. Any errors will be rectified free of charge if notified within 24 hours of receipt of completed work or within 14 days for work of more than 3000 words.

IBES is not responsible for the end use of any document produced or edited by us.  Clients are solely responsible for its appropriate use, including abiding by any copyright laws, plagiarism laws and publishing requirements.  IBES is not responsible for the content of any document supplied to them.  Clients should not pass off plagiarised material as their own original work.  IBES will assume no responsibility for any plagiarised material supplied by a client and reserves the right to return the work should IBES become aware of such inappropriate use.  IBES retains the right to reject work for any client which involves material IBES finds to be illegal, immoral or objectionable.

Should any errors be found in the work, IBES is liable for the cost of the work only - no further liability is acknowledged.

Please note - in the current climate of prolific computer viruses, all incoming emails, files or disks will be scanned. However, even after scanning we will still not open unsolicited attachments to emails or emails containing no message alongside the attachment.

Please note - for insurance and safety reasons, we cannot permit personal visits to our premises.

Please note - back-up copies of client files are kept for a period of one year only.  After that time, they will be deleted.  We advise all clients that original documents should be sent via a traceable method of delivery, either by post office special delivery or courier.